Our top service: reliable support

In addition to the usual services, we also support our customers with administrative tasks. These include spare parts lists, digital cleaning logs for in-house documentation or the connection to your ERP system for article management, article overview and article tracking. Also, we are always ready to listen to your concerns.

 

Hotline service and 24-hour service

In case of an emergency, qualified service technicians are available to you, who can quickly rectify faults and operational failures via remote diagnosis. We will be with you fast for larger repairs. We maintain an extensive stock of accessories and spare parts, so that we can get your production up and running again within a short time.

 

+ 49 7192 9255-0

Testing in the technical centre

Our technical centre is not only home to a solvent laboratory; we also present our various systems here and carry out cleaning tests with original customer parts and also deburring tests – under conditions that are almost identical to production.

 

Maintenance

We recommend our maintenance service, so that your production doesn't come to a standstill in the first place. Thanks to an annual main inspection, you receive continuous production reliability; and we can carry out further preventive maintenance work at regular intervals upon request. If you replace wear parts in good time and carry out minor modernisations where necessary, you can rely on the reliability and efficiency of your systems.

 

Training

Only well-trained operating and maintenance personnel can ensure the required cleaning quality, can ensure optimised cleaning processes and reliable system operation. We therefore organise service training for your employees at our technical centre or even on site.

 

Spare parts service

Thanks to our extensive inventory and the use of purchased parts from well-known, predominantly European manufacturers, we are able to arrange the necessary components for immediate installation within the shortest possible time.